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Credentialing

CAQH Credentialing and NPI Registration for Providers

CAQH credentialing runs on one profile that 1,000 health plans, hospitals and other organizations draw on, by DataSpring's count: the CAQH Provider Data Portal, now run by DataSpring, powered by CAQH. We set it up, calendar every re-attestation and keep each provider's NPI record in line with it. Re-attestation is due every 120 days, and the profile turns Expired the day after a missed date.

The short answer

How does CAQH credentialing work?

Health plans draw on one profile in the CAQH Provider Data Portal, now run by DataSpring. Register, complete every section, authorize the plans, attest and upload your documents; then re-attest every 120 days, because Cigna uses only profiles in Initial Profile Complete or Re-attestation status. The Advixor Group sets up and maintains each provider's profile, calendars every re-attestation and registers and maintains NPIs in NPPES.

SourcesDataSpring Provider User Guide v46.0DataSpring rebrand noticeCigna credentialing

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One profile

What is CAQH?

The CAQH Provider Data Portal, formerly CAQH ProView, is one online profile of your professional and practice information. You enter it once, attest that it is accurate, upload the documents behind it and choose which organizations may read it. The profile is free for providers, and so is the NPI (what credentialing costs). DataSpring also counts 2.5 million participating providers.

The profile is not an application to any plan. UnitedHealthcare still needs your request for participation when you already have a CAQH ID and have authorized it; the plan then verifies what the profile says, and that verification is credentialing. Your rates come later, in the contract.

Health plans

Which plans use CAQH for credentialing

  • Florida Blue makes CAQH its preferred source of application data and wants the profile currently attested.
  • Humana requires CAQH participation.
  • Aetna uses it for credentialing and recredentialing; you authorize Aetna to review it.
  • Cigna pulls an existing profile electronically, with your permission.
  • UnitedHealthcare uses it in most states; a few use a state-mandated portal instead.
  • Optum Behavioral Health requires it in most states and checks that your participation form matches it.
  • Evernorth Behavioral Health asks individual clinicians for their CAQH ID.

Registration

CAQH registration, step by step

These are DataSpring’s steps, in its order. The first profile takes up to two hours, longer with several practice locations, long training or a long work history.

Uploads fail when they are illegible, not compliant (missing a date or signature, or two documents in one file) or ineligible (expired, or filed under the wrong type, such as a license uploaded as liability insurance). Florida Blue’s September 2026 manual still says to fax documents to CAQH; DataSpring’s guide says faxing isn’t supported, so upload them.

Step What you do Rule or timing
1. Register “Register here” at proview.caqh.org: NUCC grouping, provider type, name, address, primary practice state, birthdate, email, SSN, NPI, DEA, license state and number (tick a box for any you don’t have yet) Your CAQH Provider ID comes by email
2. Complete the profile Every section, gap records included Gaps to explain: chart below
3. Review Clear the required fixes and read the suggested ones DataSpring checks that the DEA, NPI and TIN match your name
4. Authorize Global (any organization that rosters you; DataSpring recommends it) or one organization at a time No plan sees the profile until you do
5. Attest Confirm that everything is accurate Starts the 120-day clock
6. Upload documents PDF, TIF, JPG or JPEG, one document per file, plus the signed Authorization, Attestation and Release (AAR) form Within 120 days of each signature; reviewed in about 48 hours

Source DataSpring, Provider User Guide v46.0 (June 15, 2026), sections 1.1, 2.2.1, 5.1, 6, 7 and 8.1, and Appendix A.

Work history

Gaps in your CAQH application: how much each form makes you explain

The profile builds a gap record for each break in your history. How long a gap can go unexplained depends on the application.

A provider licensed in several states saves a second pass by writing every explanation to the strictest rule that applies.

Work-history gaps you must explain: any gap longer than this, by application (months counted as 30 days)
CAQH profile (last 10 years)6 months
Florida Blue (last 5 years; gaps of 6 months or more)6 months
Some health plans3 months
Minnesota, North Carolina and West Virginia applications90 days
Oregon application60 days
Georgia, Illinois and Oklahoma applications30 days

Sources DataSpring Provider User Guide v46.0, section 4.10.2; Florida Blue Provider Manual (Sep 24, 2026), p. 11.

Staying current

CAQH attestation: the 120-day cycle

Completing the attestation steps in the quarterly directory-confirmation email re-attests the profile every 90 days.

Statuses tell you where a profile stands: Profile Data Submitted (attested, documents pending), Initial Profile Complete (documents approved), Re-Attestation (every attestation after the first) and Expired Attestation.

  1. 15, 10 and 5 days beforeDataSpring emails a reminder.
  2. The due date120 days after your last attestation, or 180 in Illinois.
  3. The day afterExpired notices begin, then follow at 14, 28 and 42 days; the last is final.

Source DataSpring, Provider User Guide v46.0, Appendix A.

Your NPI

NPI registration: Type 1, Type 2 and taxonomy codes

The NPI is the 10-digit identifier that HIPAA requires on standard transactions. NPPES, run by CMS, assigns it, and Medicare, Medicaid and private plans all use it.

  • Type 1 is for individuals, physicians, nurse practitioners and sole proprietors among them: one per person, and it stays the same when your name, address or taxonomy changes.
  • Type 2 is for organizations such as physician groups, hospitals and nursing homes, which can hold several, so a group you are starting applies as an organization. An incorporated provider can hold both, a Type 1 for themselves and a Type 2 for the corporation or LLC.
  • Three ways to apply for NPI number registration: online in NPPES, on the paper form, or through an employer that files for you in bulk (Electronic File Interchange).
  • Taxonomy codes are 10 characters and describe your classification and specialization. You can choose several, with one marked primary, and the code set is published every January and July. Codes for therapists: mental health credentialing.

An NPI doesn’t license, credential or enroll you, and doesn’t guarantee payment. Medicare requires one for enrollment, but updating NPPES doesn’t update your Medicare enrollment. In a February 10, 2026 alert to behavior analysis providers (provider type 39), AHCA warned that a missing or outdated NPI on the Florida Medicaid provider file will keep an existing account from merging into its new enrollment system: Florida Medicaid enrollment.

“A covered entity that is a covered health care provider must: … (4) Communicate to the NPS any changes in its required data elements in the NPS within 30 days of the change.”

45 CFR 162.410(a)(4), Code of Federal Regulations (the NPS is NPPES)

Our service

What we do in your CAQH profile, and what only the provider can do

Only the provider can authorize organizations to see the profile, and only the provider signs the AAR, by hand or electronically. Hiring a provider? Ask for the CAQH ID and NPI with the offer, so the profile carries your locations and authorizations before the first day: healthcare recruiting.

Have each provider’s CAQH ID, if there is one, and NPI at hand when you contact us.

CAQH credentialing

  • Each provider’s profile in the CAQH Provider Data Portal set up and maintained, or an existing one cleaned up
  • The documents plans ask for: licenses, DEA registration, malpractice coverage, work history and board certification
  • NPIs registered and maintained in NPPES
Book a consultation

Quick answers

CAQH credentialing and NPI: questions from providers and office staff

Your CAQH ID, the DataSpring name change, NPs, NPI lookups and what office staff can enter. For anything else, book a consultation.

A clinic staff member in a white top types at a computer at a white front desk
How do I find my CAQH number?
Click Check for CAQH ID on the sign-in page at proview.caqh.org. UnitedHealthcare also retrieves a forgotten ID through its 24/7 chat in the UnitedHealthcare Provider Portal, and the CAQH help desk is at 888-599-1771.
CAQH is now DataSpring. Do I need a new account?
No. Since the June 7, 2026 rebrand, the portal, your login and your profile are the same; the organization's name changed. You still sign in at proview.caqh.org.
Do nurse practitioners need a CAQH profile?
Yes, wherever a plan credentials through CAQH (list above). Nurse practitioners and physician assistants are provider types in the portal and register the same way. NP and PA rules: NP and PA credentialing.
How do I look up an NPI number?
Search the NPPES NPI Registry at npiregistry.cms.hhs.gov, CMS's online lookup of the provider information NPPES holds. It shows your NPPES record, which is why the 30-day update rule above matters.
Can office staff fill in a provider's CAQH profile?
Partly. DataSpring's Practice Manager module lets office staff enter data the group shares, such as locations, hospital affiliations and liability coverage, once and export it to each provider's profile.

Talk to an advisor

You care for patients. Who’s taking care of the business?

Tell us where your practice is today. We will tell you what we would do first.

Official sources